U.S. SHIPPING POLICY
All orders are shipped out the same day or next business day unless otherwise informed. Average 2-5 Business days shipping time depending on package weight/destination. Ships out of Long Beach, CA.
You will receive an email when your order ships out along with a tracking number. If you have not received an email with a tracking number then your order may still be processing and has not shipped out yet. Email us so we could quickly solve the issue & manually send tracking info.
INTERNATIONAL SHIPPING POLICIES
International shipping is available, price varies by country. All orders are shipped out the same or next business day unless otherwise informed. Average 7-14 Business days shipping time on all international order. Actual time may very depending on the country. Ships out of Long Beach, CA.
CUSTOMS, DUTIES & TAXES
All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Riddim.
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
-Returns must be made within 30 days of purchase.
-All returns must be in an unused/unworn condition.
-We have the right to refuse your return if we felt the item is not in the condition it was sent to you in.
-Contact us HERE with your Order Number (found in email sent after purchase) so we can refund/exchange for another size or item of equal value.
-We can exchange any item for a different size or different design of equal value.
-We will pay the return shipping however the purchaser must pay the shipping back to our office. Contact us to receive return address.